ORA-00257: Archiver Error Connect Internal Only Until Freed – Complete Resolution Guide

Introduction

Have you ever encountered a situation where your Oracle database suddenly stops accepting new connections, and users start complaining that the application is down? One of the most common culprits behind this scenario is the dreaded ORA-00257: archiver error.

Recently, we faced this exact scenario with one of our production databases during a high-transaction period. The database was running fine until the archive log destination reached 100% capacity, bringing all operations to a halt. In this guide, I’ll walk through the complete diagnosis and resolution process with real commands and outputs from an actual implementation.

Understanding ORA-00257

The complete error message typically appears as:

ORA-00257: archiver error. Connect internal only, until freed.

This error occurs when Oracle’s archiver process (ARCn) cannot write archive logs to the configured destination. The database enters a restricted state to prevent data loss, allowing only SYSDBA connections.

Common Causes

CauseFrequencyResolution Complexity
Archive destination full (disk space)Most Common (70%)Easy
Archive destination not accessibleCommon (15%)Medium
Flash Recovery Area (FRA) fullCommon (10%)Easy
Permission issues on archive directoryRare (5%)Easy

Step-by-Step Diagnosis

Step 1: Connect as SYSDBA

When ORA-00257 occurs, normal connections are blocked. You must connect as SYSDBA:

Step 2: Check Archive Destination Status

First, identify which archive destination is causing the problem:

SQL> SELECT dest_name, status, error, space_used, space_limit FROM v$archive_dest_status WHERE status != 'INACTIVE';

Step 3: Check Disk Space

Verify the actual disk space on your archive destination:

$ df -h /u01/arch

As we can see, the archive destination is completely full – this is our root cause.

Step 4: Check Flash Recovery Area (If Using FRA)

If you’re using Flash Recovery Area, check its utilization:

SQL> SELECT name, 
            space_limit/1024/1024/1024 AS limit_gb, 
            space_used/1024/1024/1024 AS used_gb,          
             ROUND((space_used/space_limit)*100,2) AS pct_used 
        FROM v$recovery_file_dest;

Resolution Methods

Method 1: Delete Obsolete Archive Logs (Recommended)

The safest approach is to use RMAN to delete archive logs that have already been backed up:

$ rman target / 
RMAN> DELETE ARCHIVELOG ALL COMPLETED BEFORE 'SYSDATE-7'; 
RMAN> CROSSCHECK ARCHIVELOG ALL; 
RMAN> DELETE EXPIRED ARCHIVELOG ALL;

Method 2: Increase FRA Size (If Using FRA)

If your Flash Recovery Area is full, you can increase its size:

SQL> ALTER SYSTEM SET db_recovery_file_dest_size = 300G SCOPE=BOTH;

Method 3: Add Additional Archive Destination

If you need immediate relief, add a secondary archive destination:

SQL> ALTER SYSTEM SET log_archive_dest_2='LOCATION=/u02/arch_backup' SCOPE=BOTH; 
SQL> ALTER SYSTEM SET log_archive_dest_state_2=ENABLE SCOPE=BOTH;

Method 4: Temporarily Switch to NOARCHIVELOG (Emergency Only)

SQL> SHUTDOWN IMMEDIATE; 
SQL> STARTUP MOUNT; 
SQL> ALTER DATABASE NOARCHIVELOG; 
SQL> ALTER DATABASE OPEN;

Verification

After applying the fix, verify the archiver is functioning normally:

Check Archive Process Status

SQL> SELECT process, 
            status, 
            sequence# 
       FROM v$managed_standby 
      WHERE process LIKE 'ARC%';

Verify Archive Destination

SQL> SELECT dest_name, 
            status, 
            error 
       FROM v$archive_dest_status 
      WHERE status != 'INACTIVE';

Test New Connections

$ sqlplus scott/tiger@PRODDB 
SQL> SELECT 'Connection successful' FROM dual;

Prevention: Automated Monitoring

To prevent ORA-00257 from occurring again, implement proactive monitoring:

Shell Script for Archive Destination Monitoring

#!/bin/bash 
# archive_monitor.sh - Monitor archive destination usage 

THRESHOLD=80 
USAGE=$(df -h /u01/arch | tail -1 | awk '{print $5}' | sed 's/%//') 
if [ $USAGE -gt $THRESHOLD ]
  then echo "WARNING: Archive destination at ${USAGE}% usage" | \ mail -s "Archive Space Alert - $(hostname)" dba-team@company.com fi

Oracle Scheduler Job for FRA Monitoring

SQL> BEGIN 
DBMS_SCHEDULER.CREATE_JOB ( job_name => 'MONITOR_FRA_SPACE', 
                            job_type => 'PLSQL_BLOCK', 
                            job_action => 'BEGIN FOR r IN (SELECT ROUND((space_used / space_limit)*100) pct 
                                                            FROM v$recovery_file_dest 
                                                           ) 
                                                  LOOP 
                                                    IF r.pct > 80 
                                                       THEN -- Send alert or log warning 
                                                          DBMS_OUTPUT.PUT_LINE(''FRA at '' || r.pct || ''%''); 
                                                    END IF; 
                                                   END LOOP; 
                                                  END;', 
                            start_date => SYSTIMESTAMP, 
                            repeat_interval => 'FREQ=HOURLY;INTERVAL=1', 
                            enabled => TRUE 
                          ); 
END; /

Best Practices for Archive Log Management

Based on our experience managing enterprise databases, here are key recommendations:

PracticeRecommendation
Archive Destination SizeMaintain at least 2-3 days of archive logs capacity
Backup FrequencyBackup archive logs every 15-30 minutes in high-transaction environments
Monitoring ThresholdAlert at 70% usage, critical at 85%
RMAN Retention PolicyConfigure automatic deletion of backed-up archive logs
Multiple DestinationsUse LOG_ARCHIVE_DEST_2 as failover destination

Conclusion

ORA-00257 is a critical error that requires immediate attention, but with proper diagnosis and the right approach, it can be resolved quickly. The key is understanding that this error is Oracle’s protective mechanism preventing data loss when archive logs cannot be written.

Remember these key points:

• Always connect as SYSDBA when this error occurs
* Use RMAN for safe archive log deletion
* Implement proactive monitoring to prevent recurrence
* Maintain adequate space in your archive destinations

For related Oracle database administration topics, check our guides on Enabling Archive Log Mode in Oracle 19c and Oracle ASM Configuration Best Practices.

Have you encountered ORA-00257 in your environment? Share your experience and any additional tips in the comments below!

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